IT Service Desk Analyst - SQL / ITIL - Cardiff

An IT Service Desk Analyst with knowledge of ITIL and SQL Server support is required by our client based in Cardiff, South Wales. A salary of up to £25,000 is available.

The IT Service Desk Analyst will join a small team of technical staff responsible for the management of business critical systems, including SQL Server Databases and you can develop your knowledge of Sharepoint and MS Dynamics CRM.

You will be responsible for gathering systems data through analysis of user faults, interviews and workshops in order to deliver improvement and provide end-user assistance and troubleshooting as required. You will ideally have some suitable SQL knowledge and possible some knowledge of SSRS.

Technical Areas:
- SQL Server support is essential
- Any knowledge of SSRS or BI tools is useful, but not essential
- Strong experience troubleshooting database and data management issues
- Knowledge of Sharepoint is useful, but only desirable.
- Experience within a fast-paced environment if highly desirable.

Who would suit this role?
This is an excellent role for an experienced IT Service Desk Analyst or SQL Server Administrator with strong workflow and data gathering skills to join a rewarding company based in Cardiff, South Wales.

Basic salary from £23,000 to £25,000

Cardiff, Mid Glamorgan / South Wales

Commute from: Newport / Monmouth / Swansea / Gloucestershire / Bristol

To Apply:
Please send your CV through to in strict confidence.

- IT Service Desk Analyst role based in Cardiff, South Wales
- SQL Server support is essential
- Experience troubleshooting database and data management
- Experience within a fast-paced environment if highly desirable.

Job ref: 13149

Current Jobs in Cardiff

  • IT Support Engineer - Immediate Start - Cardiff

    This is an excellent opportunity for an IT Support Engineer contractor for an immediate start to join one of the UK’s largest power generation businesses who are based in the Cardiff area.  …  more

  • Administrator - Legal / Conveyancing - Bridgend

    If you have a background in Conveyancing or Legal Secretarial roles then this Administrator position will be perfect for you. The role is both Home-Based and Field-Based covering South Wales. You must …  more

  • DevOps Engineer - AWS - Cardiff

    Are you an experienced AWS Cloud Engineer who has experience maintaining AWS and deploying LAMP Stack? Do you have an interest in sport and are keen to work for a European company? CV Screen may have  …  more